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Additional Services

Dog Training Services


We are offering training services for puppies, adolescents and adult dogs. You want a well-behaved dog – Michael, our dog trainer, will help guide you through training and build a strong lasting relationship with your pet.

The goal of these classes is to encourage good behaviours, teach basic manners, increase socialization and establish a lasting bond between you and your dog. This is especially important early on, as your efforts now will determine his/her behaviour as your puppy grows older.

Classes are 4-8 weeks and focus on positive reinforcement training.






Meet your Trainer - Michael

Michael Austin has been working with dogs for several years in a number of ways. After spending more than a decade in academia researching and lecturing internationally on animal studies-related topics, including non-human communication, animal ethics, the human-animal bond, and the development and history of dog breeds, volunteering at the local shelter was a natural fit.

Looking to put theory into practice, Michael spent several years working professionally with dogs while managing an SPCA animal shelter in Newfoundland. After completing training with Dr. Ian Dunbar’s SIRIUS Dog Training Academy and continuing education focused on reactivity and aggression, he began conducting behaviour evaluations, designing and carrying out behaviour modification plans, and transitioning abused and untrained dogs successfully into new, loving homes.

Michael’s environmental enrichment and training procedures and protocols were presented at Humane Canada and are now used in shelters across North America. He has trained and rehabilitated reactive, anxious, unsocialized, abused, and generally untrained dogs of all sizes and ages, and is eager to help solve whatever problem arises with your canine companion. He would really like to meet your dog!”

Diet and Exercise Counseling


A healthy pet is a happy pet. We support healthy living for your pet through diet and exercise. Just like people, this is important for optimum health. We carry Hill’s Prescription Diets and Medi-Cal Royal Canin Veterinary Diets. Through extensive research and testing, these diets have been proven to aid in your pet’s well-being.

In Richmond we are fortunate to have access to a number of off-leash dog parks. You can enjoy the beauty of our surroundings while letting your dog run with other dogs. Otherwise, why not enjoy a walk, run or ride along one of the dyke trails with your dog?

Feel free to ask us for  recommendations or to contact us with any questions or concerns you might have.

Blood Testing


We at Richmond Animal Hospital are fortunate to have our own in-house laboratory to run blood tests, urinalysis, fecal testing and other microscopic testing. This gives us the ability to get results quickly when we need them most. We also will send many tests out to Idexx Laboratory for testing and evaluation by veterinary specialists

Pain Management and Control


We now know that animals experience pain in much the same way as people. We use our knowledge of pain medication and pain relief strategies to prevent and manage pain in pets, both before and after surgery and in the event of an injury or infection. We can also ease pain caused by chronic disease, such as arthritis.

Ask us about our pain management options and plans, which we will tailor to your pet’s medical condition and individual needs.

Veterinary Specialist Referrals


Our team of veterinarians and veterinary technicians provides many services at our clinic, ranging from routine to advanced procedures. Although we handle the majority of your pet’s medical and surgical needs in-house, we occasionally refer patients to veterinary specialists or specialty clinics when advanced training or equipment will be beneficial.

Board-certified specialists, such as oncologists, ophthalmologists, and neurologists, have extensive experience and training in a particular area of veterinary medicine or surgery. Specialty clinics and university-affiliated referral centres have specialized equipment to perform procedures that are not routinely performed by general veterinary practitioners.

We make referral decisions because we want to ensure that our patients receive a high standard of care and the best possible outcome. Be assured that when we refer a patient to another hospital, we continue to stay involved with his or her care, consulting with the treating specialist and often providing any needed follow-up care and rehabilitation.

Behavioral Counseling


If you’re concerned about or bothered by an aspect of your pet’s behaviour, we can help. Our expert can work with you and your pet to stop or change the behaviour. Many aggressive, fearful, or inappropriate behaviours in dogs and cats can be modified through a combination of desensitization and counter-conditioning. These techniques can have dramatic results when applied properly. In some cases, medication can also help. Contact us for an appointment if you’d like to consult with our expert.

microchip size comparison to keyring

Microchip Pet Identification


Imagine if your dog or cat got lost. You’d want to give him or her the best chance of getting home. With microchipping, you can.

Microchipping is a safe, permanent way to identify your pet in case he or she becomes lost. A microchip, which is a tiny device about the size and shape of a grain of rice, is placed just under the loose skin at the back of the neck. When a lost dog or cat without an ID tag is found, a veterinarian or veterinary technician will use a handheld microchip scanner to check for a chip. If the pet has one, it will transmit its ID number to the scanner via a low-frequency radio wave. The veterinary hospital or shelter then calls the chip manufacturer, retrieves the pet owner’s contact information, and calls the owner.

Even the most responsible pet owners can’t always guarantee their pet won’t get lost. A leash could break or slip out of your hand, a pet could push through a screen door or window, or a contractor or friend might accidentally leave a door or gate open.

We recommend that you use a microchip, along with a collar and ID tag, to identify your pet. An ID tag is still a reliable identification method. Pets that have tags with current contact information are more likely to not end up in shelters and tend to get home faster than those without tags. However, collars and ID tags aren’t permanent and can be removed (overnight or for grooming); pets can also lose them. With a microchip, your pet will have a much better chance of being identified and returned to you. Pets without microchips that end up in shelters may be adopted out to another family or even euthanized.

Please contact us to schedule an appointment to microchip your pet. Although we hope your pet never becomes lost, we want you to be prepared. We can also suggest a plan to have in place so if your pet does go missing, you’ll be able to act quickly.

We can microchip ferrets, rabbits, birds, and other companion animals, too!