Richmond Animal Hospital COVID-19 Response and Protocol Implementation
The Richmond Animal Hospital is committed to the health and safety of our patients, clients, staff, and the general public.
As per the recent announcements by the provincial government regarding the plans to reopen services, we are happy to let everyone know that we will again be offering elective surgeries, dental cleanings, vaccinations, nail trims, and anal gland expression.
Please note that the cost of nail trims is $30.00. We cannot accept WALK-IN nail trim or anal gland expression appointments at this time, please call us and we will give you a time to come in. Depending on how occupied the technical staff are, there may still be a wait.
This will be a gradual process beginning with the following booking schedule:
May 11th – we will begin booking spay surgeries
May 19th – we will begin booking neuter surgeries, dental cleanings, and vaccinations
Please take note of these dates and only contact us on the above dates for the corresponding services. Our staff is still somewhat reduced and we can serve everyone more efficiently if we can handle the call volume coming in.
At this time we are continuing the protocol of not letting anyone into the clinic so please continue to follow the previous procedure. We will be continuing to monitor the situation and reassess often so we can offer our clients, patients, and staff the safest experience possible given the limitations we are under. We will keep everyone updated as the situation and our protocols change.
We continue to be grateful to our clients for your understanding and loyalty in these unprecedented and extremely unusual times.